Castiron Pricing + Fees

As of January 1, 2025 we are offering the following pricing plan to new Castiron users:

  • Monthly subscription rate of $24/month for new Castiron sellers starting December 16, 2025.
  • 3% fee per transaction
  • Standard credit card rates apply and are collected and sent to Stripe, our payment processor.
    • The standard payment processing fee (2.9% + $0.30) is calculated on total transaction amount.
  • The combination of the Castiron transaction fee and Stripe fee is listed as a convenience fee on the customer invoice/receipt, unless you (the artisan) elect to absorb the fees. This can be adjusted within the shop admin screen (Settings > Payments > Settings tab).

Legacy Plan Support:

A monthly subscription rate of $10/month for current (legacy) Castiron sellers with an active shop on or before December 15, 2024 will be available via confirmation of the plan (by entering your payment credit card) from active shop admin starting December 16, 2024 until January 15th, 2025.

  • The Transition Date for Legacy Plans of current active Castiron artisans to the current pricing will be January 1, 2025.
      • On Jan 1, 2025 any credit to your current plan from prior subscription payments will be prorated and applied to the new subscription rate.

How to Proceed:

  • If you are currently on a Castiron plan, rest assured that you will continue to receive the agreed-upon services until the end of 2024. You will be prompted to confirm opt in to the new pricing plan for existing artisans (at the lower rate) starting on December 16th, 2024 via your shop admin. You will have until January 15th, 2025 to confirm this. If you fail to confirm your participation in the new pricing plan prior to Jan 15th, or you close your shop and return to Castiron on or after Dec 16th, you will only have access to the new artisan plan.
  • If you do not confirm your participation in the new pricing plan, starting January 16th, 2025 you will be locked out of your admin account until you confirm the plan and credit card number to pay for the subscription at the new seller rate.
  • Should you have any questions or concerns regarding your plan or the transition to new pricing, our customer support team is available to assist you at help@castiron.me.

Cancelling your Plan

At any time you can cancel your Castiron subscription from your shop admin. Settings>My Subscription, scroll to bottom of that page and hit the Cancel Subscription button. Your subscription will remain active until the end of your paid subscription. After that date, your shop will go inactive and not appear online any more.

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