Castiron Marketplace FAQ
What is the Castiron Marketplace, and how does it benefit sellers?
The Castiron Marketplace is a two-sided platform that connects sellers with a broader audience of potential buyers. It provides sellers with increased visibility, assistance with marketing efforts, and access to a collaborative community, ultimately expanding their reach and boosting sales.
How can I join the Castiron Marketplace?
Joining the Castiron Marketplace is easy! If you’re already using Castiron, you’re already in! If you're new to Castiron, you can sign up here and complete the onboarding process to easily integrate your shop and start showing off your products to a wider audience.
Will participating in the Marketplace affect my existing Castiron shop?
Not at all! Your shop remains a distinct entity with a unique identity. The Castiron Marketplace integrates seamlessly with your existing shop, extending your reach without compromising your brand's individuality. Rest assured, your customers will still be able to access your site directly as they do today and only traffic from the marketplace will also see the marketplace navigation.
How does Castiron assist with marketing on the Marketplace?
Castiron is committed to your success, and that includes marketing support. Sellers featured on the marketplace benefit from our advertising campaigns, holiday promotional efforts, search engine optimization, partnerships, social media support, marketing templates, and more It's an added perk to help you reach new heights. Castiron will reach out frequently for opportunities to participate.
What are the benefits of the Castiron Marketplace for buyers?
Buyers enjoy a curated selection of the best artisanal products from reputable independent sellers, a dynamic shopping experience, and the convenience of discovering diverse offerings in one central location. The marketplace enhances the buyer's journey, making it easier to find unique and high-quality products.
Is there a cost associated with joining the Castiron Marketplace?
No, joining the Castiron Marketplace is part of the comprehensive services we provide to our sellers. There is no additional cost associated with being a part of the marketplace. It's an inclusive feature designed to benefit all Castiron sellers. You can find out more about the cost of selling on Castiron on our pricing page.
How can I ensure my products stand out on the Marketplace?
To make your products stand out, ensure that your shop is well-optimized. High-quality images, detailed product descriptions and tags, and competitive pricing will attract buyers. Stay engaged in the Castiron community, participate in promotions, and keep your shop up-to-date to maximize visibility.
Can I still sell through my existing channels while being part of the Castiron Marketplace?
Absolutely! Joining the Castiron Marketplace does not restrict your ability to sell through your existing channels. The marketplace is an additional avenue to expand your reach, but you can continue operating your Castiron shop and any other selling channels you currently use.
How do I edit my business information on the Castiron Marketplace?
If your business info needs to be updated, please Claim your listing and submit your updated information or reach out to help@shopcastiron.com with your updates.
How can I become a Featured Seller on the Castiron Marketplace?
Featured Sellers are using Castiron’s purpose built website tools to run their local food business including features like: Custom order forms, availability calendars, tagged products, email marketing, integrated online payments, and more. Get started with Castiron to take your business to the next level!
How can I stay informed about updates and trends on the Castiron Marketplace?
Check out The Kitchen community on Facebook, participate in forums, and subscribe to Castiron newsletters. This way, you'll stay informed about updates, trends, and opportunities within the marketplace.
Where can I get additional support or answers to specific questions?
We're always here to lend a hand whenever you need it! Just drop us a line at help@shopcastiron.com and we will walk you through everything you need to know.
Do you support international sellers outside of the United States?
Unfortunately, not at the moment. However, it's a future goal we're eager to achieve! While we understand this may be disappointing for now, please know that we are actively working on expanding our services to welcome international sellers and cater to a broader audience.