Editing Orders in Castiron

From the left hand navigation panel, select Orders. On this screen, you’ll see your full list of orders. The primary edit you would make to an order would be changing its status for tracking purposes! This also makes it easy to update your customers on the status of their orders.  

Here is a quick overview of what each available status means in Castiron: 

Open - Not yet prepared

Completed - Product is made but hasn't been delivered, picked up, or shipped yet. 

Fulfilled - Product is in the hands of the Customer-- it's been delivered or shipped. 

Canceled - Order cancelled and not prepared

Simply click on an order to edit it. You should be able to see all of the order details. 

To update an order's status, click on "Status" in the upper-right hand corner. Use the drop-down menu to select whatever status may apply. For this scenario, we'll choose to mark this order as fulfilled. 

Castiron will prompt you to add a note to your customer to update them on their order status.

Your customer will receive an email update about their order. 

Your order will update under the "orders" tab. 

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