Sending Messages to Customers

Occasionally, you may need to send a customer a message about a delivery schedule update or a sale you're having. To send a message to a customer in Castiron, navigate to the Customers page by clicking Customers in the menu on the left side of your screen.  

On the Customers screen, find the customer or customers you'd like to message. 

Select the three stacked dots to the right of the customer's name. Select Contact. 

This will open a pop up that allows you to enter a subject and message. Once you are ready, click Send to deliver the message to the customer.

Please remember that your customers need to opt in to receive any marketing communication from you. You can manually opt in customers after you've received permission from them, or your customers can sign up from your Castiron store page. All they need to do is visit your store link and click "Subscribe to Updates" in the top right corner to receive your store's messages.

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