Castiron Transaction Fees Explained

Transaction Fees

At Castiron, we believe in total transparency about the fees we collect on orders. On your Order Detail pages, you’ll be able to see exactly which fees were collected, who keeps them, and how much each fee was. We only make money when you do.

We make money through a transaction fee, paid by your customer at checkout. Castiron collects a 10% service fee on all orders. Additionally, sales tax and payment processing fees are applied to your customer’s total and paid at checkout.

If you choose to have fees paid by your customer, they will see a line item for a “Convenience Fee” in their cart and at checkout based on their cart total (products + fulfillment + taxes) minus any discounts from coupon codes. These fees include the 10% Castiron fee and Stripe’s standard credit card processing fee (2.9% + 30cents per transaction). 
If you choose to pay the fees yourself, customers will not see a “Fees” line item in cart and at checkout and there will be no additional charges to your customers for an order placed in your Castiron shop. Instead, these same fees, Castiron fee and Stripe’s credit card processing fee, are calculated on order totals and deducted from your total payout amount before being deposited into your connected account on payout day.
If you choose to split the fees 50/50 with your customers, half of the Castiron fee + Stripe’s credit card processing fee will be paid by your customer at checkout, shown as “Fees” and the other half of the Castiron fee will be deducted from your total payout amount before being deposited into your connected account on payout day. 
You will see the detailed breakdown of all fees paid, total amounts, and who has paid them on an order detail. You can also view your overall amounts for a selected period of time on the Analytics page.
  • Order Subtotal - the total price of your products, set by you. You keep 100% of the Order Subtotal;
  • Fulfillment Fees - Set by you for shipping, pickup, or delivery. You keep 100% of the Fulfillment Fees;
  • Sales Tax - Set by you. You keep 100% of the Sales Tax collected, which you are responsible for paying to your state;
  • Credit Card Processing Fees - 2.9% + $0.30 paid directly to Stripe;
  • Castiron Fee - 10% of [Subtotal + Fulfillment + Sales Tax]

Example: If you sell $20 worth of product, apply a $10 delivery fee, and collect 7% sales tax, the transaction will consist of the following:

If you choose for your customer to pay the Castiron and Stripe fees, they would pay an additional $1.23 to Stripe and $3.21 to Castiron. You as the artisan make $32.10, with $2.10 being withheld for sales tax.

If you choose to split the Castiron and Stripe fees with your customer, you would pay $0.62 to Stripe and $1.60 to Castiron. You as the artisan make $29.88, with $2.10 being withheld for sales tax..

If you choose to pay the Castiron and Stripe fees yourself, you would pay $1.23 to Stripe and $3.21 to Castiron. You as the artisan make $27.66, with $2.10 being withheld for sales tax.

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