Why is My Stripe Setup Not Working?
We have seen the following situations create issues with Stripe setup:
1. Stripe is unable to Verify your Identity - ensure your legal name and details match the verification document you have Provided stripe
2. User has accidentally created a duplicate Stripe account - ensure that the account you're working with is truly tied to Castiron and you have not accidentally created a 2nd Stripe user not associated to Castiron
The Stripe team can verify this with you if you chat them - their support team is quick to respond - https://support.stripe.com/?contact=true
3. Bank Account Details do not match your identity - Similar to issue #1, if the details associated with your bank account are tied to a different identity than the one Stripe verified, this may cause issues